Refund policy

Returns & Refunds

We want you to be happy with your purchase.

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery with your order number and clear photos of the product.

If the issue is confirmed, we may provide a replacement or refund.

Because this is a cosmetic product, we generally cannot accept returns of products that have been opened or used for hygiene reasons.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, contact us at [klikmart.pk@gmail.cpm] as soon as possible.

Please include:

  • Your order number

  • Photos of the package

  • Photos of the product

  • A short description of the issue

We will review your request and help resolve the issue.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.